Shipping Policy

1. Shipping Methods

We offer several shipping options at checkout, including standard and expedited services. Available methods and pricing are shown before you complete your order.

2. Shipping Costs

Shipping costs are calculated based on the method you select and your delivery address. All charges are displayed clearly at checkout.

3. Processing Time

Orders are typically processed within 1–2 business days. If we experience an unexpected delay, we’ll notify you promptly.

4. Shipping Restrictions

We currently ship within the United States. If we expand to additional regions, this policy will be updated.

5. Delivery Estimates

Delivery times depend on the shipping method you choose. Carriers may experience delays due to weather, holidays, or operational issues. These delays are outside our control once the package is in transit.

6. Incorrect or Undeliverable Addresses

Please ensure your shipping address is accurate at checkout. If a package is returned due to an incorrect address, we’ll contact you to arrange reshipment.

7. Lost or Damaged Shipments

If your package is lost or arrives damaged, contact us. We’ll work with you and the carrier to resolve the issue.

8. Order Changes

If you need to update your shipping address or modify your order, reach out as soon as possible. Once an order has shipped, changes may not be possible.

9. Contact

If you have questions about shipping, email us at sales@torpeytags.com.